Updated: January 2026

Nos138 Privacy Policy – Personal Data Protection for Malaysia Members

Nos138 takes the privacy and personal data protection of every member seriously. This policy sets out transparently how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010.

nos138 Privacy Commitment: nos138 operates in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the nos138 platform, you consent to the collection and use of your personal data as described in this Privacy Policy.

1

Introduction & Scope of the nos138 Privacy Policy

This Privacy Policy is issued by nos138 and applies to all users, visitors, and registered members of the nos138 platform at nos138.ws. It clearly sets out how nos138 handles your personal data — from the moment you first browse our website through to the entire duration of your nos138 membership.

Nos138 understands that trust is the foundation of a long-term relationship between a platform and its players. We do not treat your personal information as a business asset — rather, we regard it as sensitive information entrusted to us, to be handled with the utmost responsibility. nos138 will never sell, rent, or trade members' personal data to any party for commercial purposes.

If you have any questions about this nos138 Privacy Policy or how your data is handled, you can reach the nos138 data protection team by email at privacy@nos138.ws at any time.

2

Types of Personal Data Collected by nos138

Nos138 collects personal data from members through several channels. The data collected depends on the nature of your interaction with the nos138 platform:

Data Category Sample Information How It Is Collected
Identity Data Full name, date of birth, identity card number (where required) Nos138 registration form
Contact Data Malaysia phone number, email address Registration & OTP Verification
Transaction Data Deposit and withdrawal records, payment methods used In-platform financial activity
Gaming Data Betting history, winnings, play time Nos138 game tracking system
Technical Data IP address, device type, web browser, operating system Automated system logs
Cookie Data Language preference, login sessions, platform settings Web browser cookies

nos138 only collects data necessary for platform operations and legal compliance. We do not collect data that is irrelevant to those purposes.

3

Purpose of Data Collection & Use

Nos138 uses members' personal data for legitimate and transparent purposes. All data usage falls within the scope you consented to upon registration or while using the nos138 platform:

  • Account Management: Creating, verifying, and managing your nos138 member account, including identity verification when required.
  • Transaction Processing: Processing deposits and withdrawals via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX securely and accurately.
  • Platform Security: Identifying and preventing fraudulent activity, money laundering, duplicate account usage, and other security threats to the nos138 ecosystem.
  • Legal Compliance: Meeting Malaysia's legal compliance obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.
  • Service Improvement: Analysing nos138 platform usage patterns to improve the user experience and introduce relevant new features.
  • Service Communications: Sending important notifications relating to your account, transactions, nos138 promotions, and policy updates.
  • Customer Support: Enables the nos138 support team to assist you with any account-related issues or enquiries.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and offer appropriate support.
4

How nos138 Protects Your Personal Data

Nos138 continually invests in security infrastructure to ensure members' personal data is protected to the highest standard. The following are the key security measures nos138 has put in place:

256-bit SSL Encryption
All data transmitted between your device and nos138's servers is protected by 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Encrypted Database
Member personal data is stored in encrypted databases protected by multiple layers of strict access controls.

Two-Factor Authentication
nos138 provides two-factor authentication (2FA) via OTP to protect your account from unauthorised access.

Internal Access Controls
Access to nos138 member personal data among internal staff is restricted on a need-to-know basis.

While nos138 takes all reasonable precautions, no security system is entirely foolproof. You also play an important role in keeping your account safe — always use a strong password, never share your login credentials with anyone, and ensure your device is protected with up-to-date security software.

5

Data Sharing with Third Parties

Nos138 does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, there are limited circumstances in which nos138 needs to share data with trusted parties for platform operations:

  • Payment Provider: nos138 shares the necessary transaction information with Malaysian payment providers such as DuitNow processors, FPX, and approved e-wallet operators to process your deposits and withdrawals.
  • Game Providers: Minimal gameplay session data is shared with world-class game providers that supply slots, live baccarat, and other casino games on the nos138 platform.
  • Audit & Compliance: nos138 may share required records with independent audit bodies that verify the fairness of our games and the compliance of our operations.
  • Malaysian Authorities: nos138 will disclose personal data when required by a valid court order, police investigation, or compliance with applicable Malaysian law.

All nos138 third-party partners are required to sign a strict data protection agreement and to comply with security standards equivalent to those of nos138. nos138 takes responsibility for ensuring our partners handle your data with full accountability.

6

Nos138 Cookies & Tracking Technologies

Nos138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored in your web browser when you visit nos138.

Nos138 uses three categories of cookies:

  • Essential Cookies: Required for the basic operation of the nos138 platform — including maintaining your login session, remembering your language preference, and form security. These cookies cannot be disabled.
  • Analytics Cookies: Helps nos138 understand how members interact with the platform — which pages are visited most, how long is spent in each section, and common navigation paths. This data is used to improve the design of the nos138 platform.
  • Functional Cookies: Allows nos138 to remember your personal preferences, such as your display theme, last-used betting limits, and favourite baccarat table.

You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some parts of the nos138 platform, but will not prevent you from accessing the platform as a whole.

7

Data Retention & Deletion

Nos138 retains members' personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law.

  • Active Account Data: Retained for as long as your nos138 account remains active.
  • Data After Account Closure: nos138 retains records of closed accounts for a minimum of 7 years in line with Malaysia's financial and anti-money laundering legal requirements.
  • Transaction Records: All financial transaction records are retained for a minimum of 7 years for audit and legal compliance purposes.
  • Security Logs: Retained for 2 years for security investigation purposes where necessary.
  • Cookie Data: Depends on the type of cookie — from a few minutes (session cookies) to 2 years (persistent cookies).

Once the retention period expires, nos138 will securely delete or anonymise your personal data using appropriate methods to ensure it cannot be recovered or re-identified.

8

Your Privacy Rights as a nos138 Member

As a nos138 member and a Malaysian citizen or resident, you are entitled to rights protected under the Personal Data Protection Act 2010. nos138 respects and facilitates the exercise of the following rights:

Right of Access

You have the right to request a copy of the personal data nos138 holds about you at any time. nos138 will provide this data within 14 business days.

Right to Rectification

If the personal data nos138 holds about you is inaccurate or out of date, you have the right to request a correction via your account settings or nos138 customer support.

Right to Withdraw Consent

You may withdraw your consent for nos138 to use your data for marketing communications at any time by contacting the nos138 support team.

Right to Enquire

You have the right to ask nos138 about any aspect of how your personal data is handled and to receive a clear response within a reasonable time.

To exercise any of the privacy rights above, contact nos138 at privacy@nos138.ws by providing your full name, nos138 account number, and the nature of your request. nos138 will respond within 14 business days.

9

Child Data Protection

Nos138 is a platform that intended for users aged 18 and above. nos138 does not knowingly collect any personal data from individuals under the age of 18.

Should nos138 discover that personal data belonging to an underage individual has been collected inadvertently, nos138 will take the following steps immediately:

  • Immediately suspending the relevant account while an investigation is conducted.
  • Permanently deleting all associated personal data from nos138 systems.
  • Returning all deposited funds to the original payment method.
  • Reporting the matter to the relevant authorities where required.

If you suspect that a minor is using the nos138 platform, please contact us immediately at support@nos138.ws. nos138 treats child protection as the highest operational priority on the platform.

10

Amendments to the nos138 Privacy Policy

Nos138 reserves the right to review and update this Privacy Policy from time to time in response to changes in law, technology, or business operations. The "Updated" date at the top of this page will always reflect the latest version of the nos138 Privacy Policy.

When nos138 makes material changes to this Privacy Policy, nos138 will notify members via:

  • In-platform notification when you log in to your nos138 account
  • Email to the registered address for significant amendments
  • A notification banner on the nos138 homepage for a minimum of 30 days

Your continued use of the nos138 platform after the Privacy Policy has been updated constitutes your acceptance of the revised version. If you do not agree with any of the changes, you have the right to close your nos138 account and reclaim your remaining funds in accordance with the standard procedure.

11

Contact nos138 About Privacy

Nos138 has appointed an internal Data Protection Officer responsible for ensuring the nos138 platform complies with Malaysia's Personal Data Protection Act 2010 at all times. If you have any questions, concerns, or complaints regarding data privacy at nos138, you may reach us through the following channels:

Privacy Email
privacy@nos138.ws
Live Chat 24/7
Available at nos138.ws
General Support
support@nos138.ws

Nos138 is committed to responding to all privacy-related enquiries within 14 business days. For more urgent or complex cases, we will notify you within 48 hours of the status of your request and the expected resolution timeframe.

Nos138 Data Protection Commitment

Six concrete steps nos138 takes every day to protect the personal data of Malaysian members.

Bank-Grade Encryption

All communications between your device and nos138 servers are protected by 256-bit SSL — the same encryption standard used by Maybank, CIMB, and other major Malaysian banks. Your data cannot be intercepted in transit.

Malaysia PDPA Compliance

Nos138 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All data collection and processing activities fall within the scope permitted under Malaysian law.

No Data Selling

Nos138 has never and will never sell, rent, or trade members' personal data to any advertiser, data broker, or commercial third party. Your data belongs to you — it is not a nos138 business asset.

Strict Access Control

Only nos138 staff who require data access to perform their duties are permitted to view members' personal information. All access is logged and periodically audited by nos138's internal security team.

Periodic Security Reviews

Nos138 conducts regular security audits and penetration testing carried out by independent cybersecurity experts. Any vulnerabilities identified are remediated promptly before they can be exploited.

Data Breach Notification

In the event of any data breach affecting nos138 members' information, we are committed to notifying the affected members and relevant authorities within 72 hours, in accordance with international best practice.

Related Pages

Your Data Is Safe with nos138 — Join Now

Nos138 protects your privacy with bank-grade security standards. Register a free account today, claim a welcome bonus of up to RM800, and enjoy a safe, fair, and entertaining gaming experience alongside more than 500,000 nos138 members in Malaysia.

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