Nos138 believes entertainment should always stay enjoyable. We provide self-exclusion tools, responsible gaming guides, and full support to ensure every experience on nos138 remains safe and in your control.
Responsible gaming means playing for entertainment — not as a way to solve financial problems or escape the pressures of daily life. nos138 believes that the majority of our members are mature players who manage their time and money wisely. However, nos138 also recognises that a small number of players may struggle to control their betting activity, and we take this responsibility seriously.
At nos138, responsible gaming is more than a tagline — it's a daily commitment reflected in every aspect of how our platform operates. From an interface designed to discourage excessive play, to easy-to-use self-control tools, nos138 consistently puts the wellbeing of Malaysian players above commercial interests.
It's important to remember that playing on nos138 is a conscious choice made by adults. The money you use to play must be entertainment funds — surplus money left after all essential needs such as rent, food, utility bills, and savings for your family have been taken care of. nos138 does not encourage gambling of any kind using borrowed money, emergency savings, or funds set aside for family needs.
nos138 Core Principles: Entertainment first, money second. If gaming starts to feel like an obligation or a source of stress, that's your cue to take a break. nos138 is here for you — not the other way around.
Nos138 offers six self-control tools that any member can activate at any time — free of charge, no questions asked.
Set a maximum limit on the amount you can deposit into your nos138 account within a daily or weekly period. Once the limit is reached, the nos138 system will automatically decline any additional deposits until the limit period resets.
Set a maximum loss amount you are comfortable with per day, week, or month. Once this limit is reached, nos138 will restrict you from placing further bets until the limit period ends — protecting your financial balance.
Set a daily time limit for your gaming activity on nos138. Once your playtime reaches the set limit, the nos138 system will send you a reminder and can be configured to automatically log you out.
Take a break from nos138 for 24 hours, 48 hours, 7 days, or 30 days. During the break period, your account will be suspended and you will not receive any marketing communications from nos138.
If you feel you need a longer break, you can exclude yourself from the nos138 platform for 6 months, 1 year, or permanently. This request will be processed within 24 hours and cannot be reversed before the period expires.
Review your full betting activity history on nos138 — including total deposits, total amounts wagered, and the outcome of each session. This transparency helps you make better, more informed decisions about your gaming habits.
All self-control tools are accessible through the "Account Settings" section of the nos138 platform. Any changes to limits that reduce the level of protection will take effect after a 24-hour cooling-off period — while changes that increase protection take effect immediately.
Nos138 encourages every member to honestly assess whether their gaming habits are still within a healthy range. Answer the questions below truthfully — there are no right or wrong answers. The goal is simply to help you reflect on your own behaviour.
This assessment is not a medical diagnosis. It is simply an initial guide to help you identify whether there may be something worth addressing regarding your gaming habits on nos138 or any other platform.
Nos138 encourages you to recognise the early warning signs of problem gambling. The sooner they are identified, the easier they are to address:
Recognising these signs is not a weakness — it is a strength. If you or someone you care about is showing several of the signs above, reach out to the nos138 support team or activate your self-control tools today.
Six principles nos138 practises every day to ensure our platform remains safe and responsible for Malaysian players.
Nos138 carries out age verification for every new registration. Individuals under the age of 18 are strictly prohibited from using the nos138 platform. We regard the protection of minors as an absolute priority that admits no compromise.
Nos138 does not send aggressive marketing communications or pressure players into depositing more than they can afford. Members who are on a break or have self-excluded will not receive any bonus or promotional offers.
The nos138 team monitors gaming patterns that show signs of problem behaviour — such as a sudden surge in deposits following heavy losses, or excessively long gaming sessions. We may proactively reach out to members if we have concerns about their gaming habits.
Nos138 always reminds members that any money used for gaming must be entertainment funds — surplus money that does not affect essential needs such as rent, food, bills, and family savings. Never play with borrowed money or emergency funds.
All nos138 customer support staff receive specialised training in identifying signs of problem gambling and how to provide the right support to members who need help — without judgment or shaming.
Nos138 automatically sends a reminder to players after they have been playing continuously for 1 hour. These reminders are not meant to interrupt your experience, but to keep you aware of the time you have spent so you can make a mindful decision.
Activating self-control tools on nos138 is straightforward and can be done in under 2 minutes. Follow the steps below:
Log in to your nos138 account using your phone number and password.
Click on your profile icon at the top right, then select "Account Settings".
Within Account Settings, locate and click the "Responsible Gaming" or "Self-Control" tab.
Select the type of limit you want to activate, enter the value, and confirm with the OTP sent to your phone.
If you need assistance activating any self-control tools, or wish to request self-exclusion, the nos138 support team is available 24/7 in Bahasa Melayu:
Self-exclusion requests are prioritised and processed as quickly as possible. No additional questions will be asked — your privacy and dignity are always respected.
Nos138 is here for your entertainment — not to be a burden. Register a free account today, claim your welcome bonus of up to RM800, and set your self-control limits from day one for a safe and enjoyable gaming experience.